Quickly ready for action instead of a long induction: How the workforce management software Celero One makes onboarding and training digital and effective.

The traditional training of new employees takes time and effort - and is expensive, especially in the field. Celero One takes a new, digital approach that is fast, effective and affordable.

There is a rule of thumb that it takes around six months to train new employees to the point where they bring more to a company than they cost. Whether this is true or not remains to be seen. The fact is, however, that onboarding is a process that should not be underestimated and often takes a lot of time. And the shortage of skilled workers with the increasing trend towards lateral hires makes this onboarding even more time-consuming. Training in the field is even more time-consuming. This is because employees are on the move and largely on their own. Either new recruits are sent out accompanied by an experienced employee, which is expensive. Days of classroom training are also expensive and ineffective. After all, the best way to learn is on the job at the customer's premises. And sales representatives who arrive at the customer's premises with thick manuals and are mainly occupied with looking things up are not a good advertisement for their company. So what to do?

Workforce management with multidimensional learning included

The Celero One workforce management software offers the solution here. The software focuses on managing, guiding and providing field workers with information and support. Because it is normal for field workers to work quickly and independently without an experienced mentor at their side, it also offers a solution to keep onboarding in the field short and effective and also to integrate continuous training into everyday working life. Celero One takes a multi-dimensional approach: the software assumes the role of instructor, familiarizing newcomers with the processes and providing them with all the important information, through the way in which instructions for tasks are designed and used. It also includes a translation tool and a range of e-learning functions.

More than just “how to do something”

Knowing how to complete a task most effectively is essential for rapid familiarization. A tool integrated into Celero One, the Process Manager, plays a key role here. This enables work instructions to be broken down into simple steps and sent to the employee's smartphone along with all the information required to complete the task. With its intuitive if-then structure, the instructions cover a wide variety of situations at the workplace and in many cases avoid the problems that arise when inexperienced employees and only half-appropriate instructions come together. If problems do arise, Celero One includes an integrated support function that can be used to request remote support quickly and efficiently. Equally important is the approach that learning does not only go in one direction - from the head office to the individual - but also that the entire team learns from the experiences, problems and successes of each individual field worker. In this way, the Process Manager also offers the opportunity to easily improve processes based on the experience and feedback of individuals and to roll them out globally.

Understanding what matters more easily

The strength of a team lies in the different skills of its members. Large teams in particular are often multinational - and it is normal that not everyone speaks the local language. To ensure that everyone still understands each other, Celero One offers an AI translation tool that automatically translates instructions into different languages under the watchful eye of a human. As a result, the individual receives all the necessary content and information in an understandable form despite the language barrier. And, incidentally, the coexistence of languages also supports the learning of the national language.

Thinking ahead: integrating further training into everyday working life

In these times of rapid change, further training is more important than ever. But it is often the case that there is not enough time. And field staff often lack the opportunity to come together in one place for training. But with Celero One, this is no longer an obstacle to the necessary further training: among other things, it offers field staff an e-training tool, the option of webinars and an integrated video conferencing tool to integrate learning into their daily work routine as, when and where it suits them. To ensure that individual learning also follows a plan, Celero One also includes training administration and planning, skills and e-training content management. This means that Celero One also bundles everything you need for effective training beyond onboarding.


You can find out more about Celero One and how it makes onboarding and training more effective at celero-one.com